As we approach our second full year of operation since NHOS's launch in October 2022, despite industry and consumer challenges, the number of enquiries have increased, indicating a growing awareness of the scheme amongst consumers.
Our latest report details NHOS enquiries, complaints, early resolutions through negotiation or mediation, our formal ombudsman decisions, picking up on emerging themes, real-life case studies, and governance.
Our service is available to those whose homes are built by developers adhering to the New Homes Quality Code, facilitated through their membership in the NHQB.
